Information We Collect

We collect limited personal information only when you voluntarily contact us. This may include:

• Your name

• Phone number

• Email address

• Any information you share via WhatsApp or email

We do not collect payment details, billing information, or sensitive financial data on this website.

How We Collect Information

Information is collected when you:

• Contact us via WhatsApp (+971 589281994)

• Send us an email at hello@toppro.ae

• Communicate with us for product enquiries or catalogue requests

We may also automatically collect basic technical data such as browser type, device information, and IP address for website performance and security purposes.

How We Use Your Information

We use your information to:

• Respond to enquiries and product requests

• Provide catalogue information and product details

• Communicate with you regarding our products and services

• Improve our website and user experience

We do not sell, rent, or trade your personal information to third parties.

WhatsApp Communication

When you contact us via WhatsApp, your communication is governed by WhatsApp’s own privacy policy. We only use WhatsApp messages to respond to your enquiries and provide requested information.

Cookies

Our website may use cookies to enhance user experience and analyze website traffic. Cookies do not collect personally identifiable information unless you voluntarily provide it.

You can disable cookies through your browser settings if you prefer.

Third-Party Services

We may use trusted third-party tools (such as analytics or hosting services) to operate and improve our website. These services may have access to limited data only for operational purposes and are required to keep your information secure.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of internet transmission is 100% secure.

External Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites.

Children’s Information

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Your Rights

You have the right to:

• Request access to your personal information

• Request correction or deletion of your data

• Withdraw consent for communication at any time

To exercise these rights, please contact us using the details below.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, you can contact us at:

WhatsApp: +971 589281994
Email: hello@toppro.ae